Faqs

You Got Questions?
We Got Answers.

ABOUT LUXFIT

What is LuxFit?

LuxFit is a premium training facility built around expert coaching, intentional training, and a strong community. We offer personal training, group fitness, and open gym access in thoughtfully designed spaces that feel more personal than a traditional gym. Our goal is simple: help people move better, get stronger, and enjoy the process alongside a community that keeps them coming back.

What services do you offer?

We offer a range of services to support our members in their training journey. We specialize in personal training, group fitness classes, open gym memberships, and recovery services

  • Personal Training: this includes one-on-one, two-on-one (buddy), and three-on-one small group training
  • Group Fitness: program specific classes designed to achieve progressive overload
  • Open Gym: solo workouts to be done on your own. Provides full access to our facilities, including all equipment and space any time we're open
  • Physical Therapy: including assisted stretching and physical therapy

Where is LuxFit located?

We currently have three locations in The Bay

  • LuxFit Hayes Valley: located in the heart of Hayes Valley - where LuxFit started! With multiple dining, recreation, retail, and open seating opportunities within a two block distance, you’ll love spending time in our neighborhood!
  • LuxFit Mission Rock: our first indoor location, nestled in the vibrant Mission Bay neighborhood with scenic waterfront views, LuxFit Mission Rock offers an unparalleled fitness experience in a prime location. Surrounded by a dynamic mix of dining, recreation, retail, and scenic waterfront views, our newest location is the perfect spot to elevate your fitness journey while enjoying all that Mission Rock has to offer.
  • LuxFit Alameda: our first East Bay location, opening at Star Harbor in October 2026. Featuring indoor and outdoor training, premium Eleiko equipment, personal training, group fitness, open gym access, and a dedicated recovery suite with a Finnish sauna, compression boots, physical therapy, and chiropractic care. Steps from the waterfront, Alameda brings the training, coaching, and community LuxFit is known for to the East Bay.

Can I drop in to work out?

Yes! We offer one-day passes. Our drop in Core access is  $25 per day and can be purchased Our drop in group fitness class is $40 per class and can be purchased

MEMBERSHIPS

What memberships do you offer?

LuxFit specializes in personal training. This includes one on one, two on one (buddy), and three on one small group training. LuxFit also offers group classes and open gym memberships. All of our memberships are month-to-month, grant access to all of our locations, and give members the ability to attend group fitness and/or open gym workouts.

Pricing varies by location

What is your membership cancellation and freezing policy?

Our cancellation policy requires you request a cancellation via email at hello@luxfitsf.com 5 days before your membership renews. If you are going on an extended vacation or unable to use the club for a brief period, we recommend that you freeze your membership, instead of canceling.

Can I use my membership at any LuxFit location?

Yes! All of our memberships can be used in all locations.

PERSONAL TRAINING

How do I get started on Personal Training?

Start by contacting us for a complimentary consultation, where we'll discuss your fitness goals, background, and preferred training style. Based on this, we'll provide you with a list of recommended trainers for your customized movement screening. You can then choose the trainer that best fits your needs.

Next, enjoy a complimentary fitness assessment with your certified elite trainer - this is your journey, so have fun with it! After the screening, we'll activate your membership and schedule your sessions to kick off your transformation.

What options do you have for Personal Training?

We offer a range of personal training options to suit your needs, including one-on-one sessions, two-on-one (buddy) training, and small group training for up to three people. Our packages range from 6 to 36 sessions, allowing you to choose the option that best fits your goals.

GROUP FITNESS

What Group Fitness classes do you offer?

We offer a variety of Group Fitness classes across different workout modalities. Our classes slightly vary by location. Check out our Group Fitness page to learn more.

How do I book a class?

You can book classes in the Momence app or directly via our website here.

Can I attend a class if I didn’t book it?

We accept walk-ins to each class if there is space available. Please check with the Front Desk when you arrive at the facility.

What is your class cancellation policy?

If you are not going to be able to make the class, you can cancel at least 4 hours prior. This allows us to make sure someone else gets that spot. Anything canceled less than 4 hours before class starts is considered a late cancel and you will incur a no-show fee (pulled credit) if you have a membership. If you purchased a single class you will forfeit the class.

What if I miss class?

If you book a class under your membership and don’t show up, you’ll forfeit the class and receive a no-show fee. If you have a class package, you just forfeit your class.

How do I download the LuxFit app?

Visit here.

OTHER THINGS TO KNOW

Is LuxFit dog-friendly?

Yes, we are dog-friendly! We only ask that your furry friend is on a leash and that you clean up after them to ensure a safe and enjoyable environment for everyone.

Do you have lockers at the facility?

Yes! Lockers are available for your use across all LuxFit locations.

Do you have showers at the facility?

We have showers at our Mission Rock and Alameda locations.

What happens on rainy days?

On days when it rains at our fully outdoor Hayes Valley location, we have large canopies to help you stay dry and safe. We operate LuxFit rain or shine, seven days a week!

Can I freeze my membership?

Yes! We offer complimentary pauses to any of our memberships for up to three consecutive months. To pause your membership, please email us at

What are your prices?

Because our offerings vary by location, rates for open gym access, personal training, and group classes are managed specifically to each site.

To view current pricing and membership options for your preferred facility, please visit our Locations page and review the location-specific rates listed there.

Can I work out if I’m pregnant or just had a baby?

Yes, you can work out while pregnant or if you just had a baby! We recommend consulting with your healthcare provider before starting or continuing your fitness routine to ensure it’s safe for you and your baby. Our coaches are experienced in modifying exercises to accommodate your needs, so you can stay active and healthy throughout your pregnancy.

How do I become a LuxFit coach?

We are always looking for the correct individuals! Please send a resume to hello@luxfitsf.com.

Do you offer gift cards?

Definitely! There’s nothing better than gifting the love of fitness to your loved one. Please email us at hello@luxfitsf.com to get your gift card set up.

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Come Experience LuxFit

Outdoor Luxfit group fitness class with kettlebells and dumbbells under a Luxfit banner.